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Added general important information. authored by Fernando Duarte's avatar Fernando Duarte
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......@@ -35,7 +35,7 @@ Once there, you can find a folder with drivers for the printers for multiple ope
When you print something, head to the printer and login using your IT account (you will be able to just scan your IT card after the first login). Your documents will be waiting on the printing queue so you can print them.
## Monthly Reports
If you need to fill the monthly reports, you can do so at the [WorkBoard](https://atnog.av.it.pt/workboard/).
If you need to fill the monthly reports, you can do so at the [WorkBoard](https://atnog.av.it.pt/workboard/)
## SSH
All ATNoG members have access to a server through Secure Shell that you can use to access internal servers and use as your personal space.
......@@ -48,7 +48,7 @@ Please use your ATNoG account to access it, and not your IT account.
All ATNoG members have access to a [repository server](http://gitlab.atnog.org/).
## Virtualization
If you need to create a Virtual Machine, check our [virtualisation platform](https://gitlab.atnog.org/ATNoG/support/wikis/proxmox)
If you need to create a Virtual Machine, check our [virtualisation platform](https://gitlab.atnog.org/ATNoG/support/wikis/proxmox). To use our Openstack virtualization infrastructure you must be first be given access. Please contact Marco Silva direclty or via <marcofsilva@av.it.pt>. The Openstack web interface can be reached [here](http://192.168.89.220/horizon/auth/login/).
## VPN Access
If you need to access internal services while outside, you can connect to the IT network using a VPN.
......@@ -57,13 +57,6 @@ To do so, you can use a browser with the Java plugin installed [here](https://vp
If this does not work, please check the other options using CheckPoint at the support wiki [vpn page](https://gitlab.atnog.org/ATNoG/support/wikis/it-vpn).
## Personal Storage
There's a [personal storage](https://gitlab.atnog.org/ATNoG/support/wikis/personal-storage) unit available for ATNoG members using SMB and/or WebDAV.
SMB is only available inside the IT network (or via VPN) while WebDAV is accessible from the outside (port 443).
**For access, please email marcofsilva@av.it.pt with your IT username.**
## Tech Support
If you need tech support, you can create a [support issue](https://servicedesk.av.it.pt/WorkOrder.do?reqTemplate=2103).
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